Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and postal address provided during account creation or checkout.
Payment details (processed securely via third-party payment processors).

b. Non-Personal Information

IP address, browser type, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate updates regarding your orders or inquiries.
To improve our website and services.
For marketing purposes, if you have opted to receive our promotional content.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Third-party service providers for payment processing, order fulfillment, or website analytics.
Legal authorities if required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. By using our website, you consent to the use of cookies as described in our Cookie Policy.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for data processing where applicable.
File a complaint with a data protection authority if you believe your rights are violated.

To exercise these rights, contact us at:

Email: info@kalkandreamescapes.uk
Phone: 0800 246 1149

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@kalkandreamescapes.uk
Phone: 0800 246 1149